Libredesk config.

ansible/app-configs/libredesk/config.toml.j2

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+[app]
+# Log level: info, debug, warn, error, fatal
+log_level = "debug"
+# Environment: dev, prod.
+# Setting to "dev" will enable color logging in terminal.
+env = "dev"
+# Whether to automatically check for application updates on start up, app updates are shown as a banner in the admin panel.
+check_updates = true
+
+# HTTP server.
+[app.server]
+# Address to bind the HTTP server to.
+address = "0.0.0.0:9000"
+# Unix socket path (leave empty to use TCP address instead)
+socket = ""
+# Do NOT disable secure cookies in production environment if you don't know exactly what you're doing!
+disable_secure_cookies = false
+# Request read and write timeouts.
+read_timeout = "5s"
+write_timeout = "5s"
+# Maximum request body size in bytes (100MB)
+# If you are using proxy, you may need to configure them to allow larger request bodies.
+max_body_size = 104857600
+# Size of the read buffer for incoming requests
+read_buffer_size = 4096
+# Keepalive settings.
+keepalive_timeout = "10s"
+
+# File upload provider to use, either `fs` or `s3`.
+[upload]
+provider = "s3"
+
+# Filesystem provider.
+[upload.fs]
+# Directory where uploaded files are stored, make sure this directory exists and is writable by the application.
+upload_path = 'uploads'
+
+# S3 provider.
+[upload.s3]
+# S3 endpoint URL (required only for non-AWS S3-compatible providers like MinIO).
+# Leave empty to use default AWS endpoints.
+url = "http://minio:9000"
+
+# AWS S3 credentials, keep empty to use attached IAM roles.
+access_key = "{{ lookup('community.hashi_vault.vault_kv2_get', 'env', engine_mount_point='rinoa-docker', url=vault_addr, token=vault_token_cleaned)['secret']['LIBREDESK_S3_ACCESS_KEY'] }}"
+secret_key = "{{ lookup('community.hashi_vault.vault_kv2_get', 'env', engine_mount_point='rinoa-docker', url=vault_addr, token=vault_token_cleaned)['secret']['LIBREDESK_S3_SECRET_KEY'] }}"
+
+# AWS region, e.g., "us-east-1", "eu-west-1", etc.
+region = "us-east-fh-pln"
+# S3 bucket name where files will be stored.
+bucket = "libredesk"
+# Optional prefix path within the S3 bucket where files will be stored.
+# Example, if set to "uploads/media", files will be stored under that path.
+# Useful for organizing files inside a shared bucket.
+bucket_path = ""
+# S3 signed URL expiry duration (e.g., "30m", "1h")
+expiry = "30m"
+
+# Postgres.
+[db]
+# If running locally, use `localhost`.
+host = "libredesk-pg-db"
+# Database port, default is 5432.
+port = 5432
+# Update the following values with your database credentials.
+user = "libredesk"
+password = "{{ lookup('community.hashi_vault.vault_kv2_get', 'env', engine_mount_point='rinoa-docker', url=vault_addr, token=vault_token_cleaned)['secret']['LIBREDESK_PG_DB_PASSWD'] }}"
+database = "libredesk"
+ssl_mode = "disable"
+# Maximum number of open database connections
+max_open = 30
+# Maximum number of idle connections in the pool
+max_idle = 30
+# Maximum time a connection can be reused before being closed
+max_lifetime = "300s"
+
+# Redis.
+[redis]
+# If running locally, use `localhost:6379`.
+address = "libredesk-valkey:6379"
+password = ""
+db = 0
+
+[message]
+# Number of workers processing outgoing message queue
+outgoing_queue_workers = 10
+# Number of workers processing incoming message queue
+incoming_queue_workers = 10
+# How often to scan for outgoing messages to process, keep it low to process messages quickly.
+message_outgoing_scan_interval = "50ms"
+# Maximum number of messages that can be queued for incoming processing
+incoming_queue_size = 5000
+# Maximum number of messages that can be queued for outgoing processing
+outgoing_queue_size = 5000
+
+[notification]
+# Number of concurrent notification workers
+concurrency = 2
+# Maximum number of notifications that can be queued
+queue_size = 2000
+
+[automation]
+# Number of workers processing automation rules
+worker_count = 10
+
+[autoassigner]
+# How often to run automatic conversation assignment
+autoassign_interval = "5m"
+
+[webhook]
+# Number of webhook delivery workers
+workers = 5
+# Maximum number of webhook deliveries that can be queued
+queue_size = 10000
+# HTTP timeout for webhook requests
+timeout = "15s"
+
+[conversation]
+# How often to check for conversations to unsnooze
+unsnooze_interval = "5m"
+
+[sla]
+# How often to evaluate SLA compliance for conversations
+evaluation_interval = "5m"